FAQ

Order making process starts 72-96 hours after purchase. 

 

When will my order ship?

 All orders are handcrafted by creator shipping times are 2-3 weeks.

 

Returns and refunds?

 NO REFUNDS OR EXCHANGES DUE TO PRODUCTS BEING MADE TO ORDER. 

 

 

How can i make my Rosh item last forever?

Rosh brand takes pride in the craftsmanship and design of our clothing. We seek to use only the finest materials and each item we sell is carefully inspected to ensure the highest manufacturing standards. We recommend that you treat all items with care as natural wear can occur. when not in use, store items in a protective bag, dresser or in closet.

 

I received my package damaged, what do i do?

 

In the instance you are missing items from your order or you receive an item that is not in ideal condition, please reach out to us at orders@roshbrand.com immediately so we can assist. Our team will need to receive images of your package as received if you can please provide when you reach out to us.

 

Shipments and delivery?

 

Delivery is deemed complete and title to the products passes to you upon acceptance of shipent by a common carrier. All packages require a signature.